Our Most Frequently Asked Questions

Product Questions

AceRyde MX

Yes! The Aceryde MX is designed to fit all motorcycles, scooters, and e-bikes. It securely attaches to handlebars and includes an adjustable mounting system for a stable, shake-free ride on any terrain.

The Aceryde MX connects directly to your bike’s battery for a reliable, uninterrupted power supply. It’s easy to install and ensures your device stays powered on every ride.

Yes! The Aceryde MX is IP67 waterproof-rated, meaning it can withstand heavy rain, dust, extreme sun, and even cold temperatures—so you can ride confidently in any weather.

Absolutely! The Aceryde MX supports Bluetooth pairing with your ardo system or any other helmets, earphones, and intercom systems—allowing for hands-free calls, navigation guidance, and music streaming while riding.

Yes! The Aceryde MX fully integrates Apple CarPlay and Android Auto, giving you seamless access to navigation, calls, music, and voice assistants—all on a touchscreen that works with gloves.

Yes! The Aceryde MX is designed for a quick, no-fuss installation. It securely mounts to handlebars and connects directly to your battery, so you’re ready to ride in minutes.

Yes! The Aceryde MX features an ultra-stable mounting system that keeps it firmly in place, even on bumpy roads, trails, or at highway speeds. Built for adventure, it won’t shake or loosen over time.

The Aceryde MX features a quick and twistable release mechanism, allowing you to detach and take it with you when parked. This helps prevent theft and keeps your investment safe.

Yes! Your purchase includes a lifetime warranty for defects and our 100-day satisfaction guarantee. If you're not happy, we’ll make it right!

Shipping & Delivery

We offer worldwide fast shipping to all countries, ensuring that your order reaches you no matter where you are located.

Yes, you will receive a tracking link. We typically ship orders the next day and will send you the tracking link immediately after your order has been dispatched.

We usually ship your order within 24-48 hours. After that, the delivery time is approximately 4-6 business days, depending on your location.

Yes, your shipment is insured for theft, damage, and loss. This ensures that your purchase is protected throughout the entire shipping process, giving you peace of mind.

Yes, we offer worldwide free and express delivery, ensuring you receive your order quickly

Yes, we do ship to P.O. boxes and APO/FPO addresses. We are committed to ensuring that your order reaches you, regardless of your location, including military and post office box addresses.

Yes, you can change your shipping address within 12 hours of placing your order. After this timeframe, your order will likely have already been processed and shipped but we can always check what we can do for you

Refunds & Returns

We offer 100-days free returns to every customer. It's as simple as that - if you're not happy with your product, you can return it within 100 days and receive your money back the next day.

To initiate a return, simply send an email to support@aceryde.com and our team will assist you with the process.

Yes, we do offer exchanges, and you can exchange items for free. Just contact our support team to get started.

If you receive a damaged or defective item, please send an email to support@aceryde.com right away. We will ensure you receive a replacement as soon as possible.

Did not find what you were looking for?

Please feel free to fill out our contact form. We're committed to assisting you and will respond to your inquiry within 2-3 working days. Your questions and feedback are invaluable to us, and we look forward to hearing from you!

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